Terms of Use
Agreement Between User and CardCall Phonecards
The CardCall Phonecards website is comprised of various web pages operated by Aggregato Australia.
The CardCall Phonecards website is offered to you conditioned on your acceptance without modification
of the terms, conditions, and notices contained herein. Your use of the CardCall Phonecards
website constitutes your agreement to all such terms, conditions, and notices.
Modification of These Terms of Use
CardCall Phonecards reserves the right to change the terms, conditions, and notices under which
the CardCall Phonecards Web Site is offered, including but not limited to the charges associated
with the use of the CardCall Phonecards Web Site.
Links to Third Party Sites
The CardCall Phonecards Web Site may contain links to other Web Sites ("Linked Sites"). The
Linked Sites are not under the control of CardCall Phonecards and CardCall Phonecards is not responsible
for the contents of any Linked Site, including without limitation any link contained
in a Linked Site, or any changes or updates to a Linked Site. CardCall Phonecards is not responsible
for webcasting or any other form of transmission received from any Linked Site.
CardCall Phonecards is providing these links to you only as a convenience, and the inclusion
of any link does not imply endorsement by CardCall Phonecards of the site or any association
with its operators.
No Unlawful or Prohibited Use
As a condition of your use of the CardCall Phonecards Web Site, you warrant to CardCall Phonecards that
you will not use the CardCall Phonecards Web Site for any purpose that is unlawful or prohibited
by these terms, conditions, and notices. You may not use the CardCall Phonecards Web Site in
any manner which could damage, disable, overburden, or impair the CardCall Phonecards Web Site
or interfere with any other party's use and enjoyment of the CardCall Phonecards Web Site.
You may not obtain or attempt to obtain any materials or information through any
means not intentionally made available or provided for through the CardCall Phonecards Web
Sites.
Use of Communication Services
The CardCall Phonecards Web Site may contain bulletin board services, chat areas, news groups,
forums, communities, personal web pages, calendars, and/or other message or communication
facilities designed to enable you to communicate with the public at large or with
a group (collectively, "Communication Services"), you agree to use the Communication
Services only to post, send and receive messages and material that are proper and
related to the particular Communication Service. By way of example, and not as a
limitation, you agree that when using a Communication Service, you will not:
Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such
as rights of privacy and publicity) of others.
Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory,
infringing, obscene, indecent or unlawful topic, name, material or information.
Upload files that contain software or other material protected by intellectual property
laws (or by rights of privacy of publicity) unless you own or control the rights
thereto or have received all necessary consents.
Upload files that contain viruses, corrupted files, or any other similar software
or programs that may damage the operation of another's computer.
Advertise or offer to sell or buy any goods or services for any business purpose,
unless such Communication Service specifically allows such messages.
Conduct or forward surveys, contests, pyramid schemes or chain letters.
Download any file posted by another user of a Communication Service that you know,
or reasonably should know, cannot be legally distributed in such manner.
Falsify or delete any author attributions, legal or other proper notices or proprietary
designations or labels of the origin or source of software or other material contained
in a file that is uploaded.
Restrict or inhibit any other user from using and enjoying the Communication Services.
Violate any code of conduct or other guidelines which may be applicable for any
particular Communication Service.
Harvest or otherwise collect information about others, including e-mail addresses,
without their consent.
Violate any applicable laws or regulations. CardCall Phonecards has no obligation to monitor
the Communication Services. However, CardCall Phonecards reserves the right to review materials
posted to a Communication Service and to remove any materials in its sole discretion.
CardCall Phonecards reserves the right to terminate your access to any or all of the Communication
Services at any time without notice for any reason whatsoever.
CardCall Phonecards reserves the right at all times to disclose any information as necessary
to satisfy any applicable law, regulation, legal process or governmental request,
or to edit, refuse to post or to remove any information or materials, in whole or
in part, in CardCall Phonecards's sole discretion.
Always use caution when giving out any personally identifying information about
yourself or your children in any Communication Service. CardCall Phonecards does not control
or endorse the content, messages or information found in any Communication Service
and, therefore, CardCall Phonecards specifically disclaims any liability with regard to the
Communication Services and any actions resulting from your participation in any
Communication Service. Managers and hosts are not authorized CardCall Phonecards spokespersons,
and their views do not necessarily reflect those of CardCall Phonecards.
Materials uploaded to a Communication Service may be subject to posted limitations
on usage, reproduction and/or dissemination. You are responsible for adhering to
such limitations if you download the materials.
Materials Provided to CardCall Phonecards or Posted at Any CardCall Phonecards Website
CardCall Phonecards does not claim ownership of the materials you provide to CardCall Phonecards (including
feedback and suggestions) or post, upload, input or submit to any CardCall Phonecards Web Site
or its associated services (collectively "Submissions"). However, by posting, uploading,
inputting, providing or submitting your Submission you are granting CardCall Phonecards, its
affiliated companies and necessary sublicensees permission to use your Submission
in connection with the operation of their Internet businesses including, without
limitation, the rights to: copy, distribute, transmit, publicly display, publicly
perform, reproduce, edit, translate and reformat your Submission;and to publish
your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided
herein. CardCall Phonecards is under no obligation to post or use any Submission you may provide
and may remove any Submission at any time in CardCall Phonecards's sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant
and represent that you own or otherwise control all of the rights to your Submission
as described in this section including, without limitation, all the rights necessary
for you to provide, post, upload, input or submit the Submissions.
Liability Disclaimer
The information, software, products, and services included in or available through
the CardCall Phonecards web site may include inaccuracies or typographical errors. Changes
are periodically added to the information herein. CardCall Phonecards and/or its suppliers
may make improvements and/or changes in the CardCall Phonecards web site at any time. Advice
received via the CardCall Phonecards web site should not be relied upon for personal, medical,
legal or financial decisions and you should consult an appropriate professional
for specific advice tailored to your situation.
CardCall Phonecards and/or its suppliers make no representations about the suitability, reliability,
availability, timeliness, and accuracy of the information, software, products, services
and related graphics contained on the CardCall Phonecards web site for any purpose. To the
maximum extent permitted by applicable law, all such information, software, products,
services and related graphics are provided "as is" without warranty or condition
of any kind. CardCall Phonecards and/or its suppliers hereby disclaim all warranties and conditions
with regard to this information, software, products, services and related graphics,
including all implied warranties or conditions of merchantability, fitness for a
particular purpose, title and non-infringement.
To the maximum extent permitted by applicable law, in no event shall CardCall Phonecards and/or
its suppliers be liable for any direct, indirect, punitive, incidental, special,
consequential damages or any damages whatsoever including, without limitation, damages
for loss of use, data or profits, arising out of or in any way connected with the
use or performance of the CardCall Phonecards web site, with the delay or inability to use
the CardCall Phonecards web site or related services, the provision of or failure to provide
services, or for any information, software, products, services and related graphics
obtained through the CardCall Phonecards web site, or otherwise arising out of the use of the
CardCall Phonecards web site, whether based on contract, tort, negligence or otherwise, even
if CardCall Phonecards or any of its suppliers has been advised of the possibility of damages.
If you are dissatisfied with any portion of the CardCall Phonecards web site, or with any of
these terms of use, your sole and exclusive remedy is to discontinue using the CardCall Phonecards
web site.
Termination / Access Restriction
CardCall Phonecards reserves the right, in its sole discretion, to terminate your access to
the CardCall Phonecards Web Site and the related services or any portion thereof at any time,
without notice. GENERAL To the maximum extent permitted by law, this agreement is
governed by the laws of the State of New South Wales and you hereby consent to the
exclusive jurisdiction and venue of courts in that State in all disputes arising
out of or relating to the use of the CardCall Phonecards Web Site. Use of the CardCall Phonecards Web
Site is unauthorized in any jurisdiction that does not give effect to all provisions
of these terms and conditions, including without limitation this paragraph. You
agree that no joint venture, partnership, employment, or agency relationship exists
between you and CardCall Phonecards as a result of this agreement or use of the CardCall Phonecards Web
Site. CardCall Phonecards's performance of this agreement is subject to existing laws and legal
process, and nothing contained in this agreement is in derogation of CardCall Phonecards's
right to comply with governmental, court and law enforcement requests or requirements
relating to your use of the CardCall Phonecards Web Site or information provided to or gathered
by CardCall Phonecards with respect to such use. If any part of this agreement is determined
to be invalid or unenforceable pursuant to applicable law including, but not limited
to, the warranty disclaimers and liability limitations set forth above, then the
invalid or unenforceable provision will be deemed superseded by a valid, enforceable
provision that most closely matches the intent of the original provision and the
remainder of the agreement shall continue in effect. Unless otherwise specified
herein, this agreement constitutes the entire agreement between the user and CardCall Phonecards
with respect to the CardCall Phonecards Web Site and it supersedes all prior or contemporaneous
communications and proposals, whether electronic, oral or written, between the user
and CardCall Phonecards with respect to the CardCall Phonecards Web Site. A printed version of this agreement
and of any notice given in electronic form shall be admissible in judicial or administrative
proceedings based upon or relating to this agreement to the same extent an d subject
to the same conditions as other business documents and records originally generated
and maintained in printed form. It is the express wish to the parties that this
agreement and all related documents be drawn up in English.
Copyright and Trademark Notices
All contents of the CardCall Phonecards Web Site are: Copyright 2011 CardCall Phonecards and/or its suppliers.
All rights reserved.
Trademarks
The names of actual companies and products mentioned herein may be the trademarks
of their respective owners.
The example companies, organizations, products, people and events depicted herein
are fictitious. No association with any real company, organization, product, person,
or event is intended or should be inferred.
Any rights not expressly granted herein are reserved.
Refund Policy
Prepaid phone card products are non-refundable. We do not give cash or credit refunds for any unused value. In some cases, we may replace your prepaid phone card if we confirm that it is faulty when you buy it, and should be before the expiration of the phone card.
Please let us know if you need help
Please let us know if you need assistance with understanding this process or making a complaint.
You may nominate an authorised representative or advocate to deal with us on your behalf but to protect your privacy, we will first need you to provide your permission to do so, either over the phone or in writing. Please note that if you're appointing an authorised representative, you are giving that person authority to contact CardCall Phonecards on your behalf and authorise CardCall Phonecards to discuss account related information such as billing, contract and technical issues and to make account changes except for account cancellation. In contrast, if you appoint an advocate, that person can only act on your behalf and have access to your information while you are also present to agree to such actions.
If you have a hearing or speech impairment, you can contact us by using the National Relay Service.
If you’re from a non-English speaking background, you can contact us via a language interpreter service or nominate someone to deal with us on your behalf. Please note you may incur fees from any third party services you engage to assist you.
If you have other special needs or a disability, please let us know and we will do our best to assist where we can.
If you are suffering financial hardship, please see our Financial Hardship Policy to learn more about how we can assist you.